Build and manage
customer relationships
complete CRM solution built right into your site.
What is CRM
It’s a complete customer management solution designed to help you capture leads, convert them, build lasting relationships with your customers and manage your workflow. Your CRM suite is already connected to your site, so you have everything you need to grow your business.
Achieve your business goals
Capture Leads
Nex users who use their site’s built-in lead capture solutions get up to 20 times more leads.
Live chat
Communicate with your site visitors in real time to answer their questions, provide them with information and turn them into customers.
Forms
Create custom forms with Nex’s form builder. Collect details, get feedback, take payments and follow up at the right time for you.
Never miss a lead
Inbox
Check, manage and reply to messages from every channel, like Facebook Messenger, your email, contact & lead submission forms, and more.
Contacts
When you get a new lead through your site, it’s automatically added to your Contacts. Add labels, filter to find specific info or create mailing lists.
Streamline your workflow
Workflows
Create custom workflows so you can track leads, set priorities and follow up from1 place.
Tasks
Stay on track with what needs to be done and never miss a lead with a task manager connected to your workflow.
Collect and manage payments
Invoices
Request payments with a professional online invoice and keep tabs on the amount, payment date and more.
Price quotes
Propose and negotiate prices with online price quotes that automatically turn into invoices when they’re accepted.
Save time with automations
Automations
Set automatic actions for any event on your site like sending a thank you email or abandoned cart reminder.
More tools to help grow your business
Run your business on-the-go
Download the Wix app and take your CRM wherever you are—on any device
Optimize for search engines
Drive more organic traffic using advanced SEO tools built into to your site.
Get valuable user data
View website analytics to learn about your customers, their buying habits & preferences.
Easily integrate with apps
Seamlessly sync your CRM to a wide variety of your favorite apps in the App Market
Bring your team on board
Invite team members to your site, and assign custom roles and permissions
Get your business phone number
Make sure customers can contact you on the phone with a dedicated business phone number
solutions synced to your CRM.